For more information, please see our Package was delivered yesterday. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. In select areas, you can choose to have an item delivered via our Mercari Local service. You can email the site owner to let them know you were blocked. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I'm not sure what else I can do. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Annoyed. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Thats scary and awful. I have this happen all the time. ', Press J to jump to the feed. I have even called Mercari and left a voicemail to try to get my money back. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I shipped out a piece of jewelry. Jeeze. Had this happen to me as a buyer! Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. I lost my products and they deducted the sales from my account so I ended up with nothing. Posted by: Bill in NC. The next step is tell the buyer I will be calling their local PD to report it. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. But it appears as if everything is in order now. Items that are not claimed within 10 days will be destroyed. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Create an account to follow your favorite communities and start taking part in conversations. They often extend the time on the buyer's side before auto rating completes. That's shitty the buyer seems genuine so I'd hate for this to be the case. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. . thanks ! buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. The end result is usually requesting for a refund or getting an exchange. Your IP: My buyer claims they didn't revive a package UPS says was delivered. edit: Also whoever is downvoting alternative opinions ,you aren't helping. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Any ideas on how to handle this? Had this happen a few weeks ago. yes I definitely wont. I wouldnt . I sell designer bags for about $300-1000. 5 Common Mercari Scams & How To Avoid Them. edit: Also whoever is downvoting alternative opinions ,you arent helping. I insured the package at full value. The action you just performed triggered the security solution. New to mercari love the community already. Their customer service does not help sellers. Thanks for the tip! The good news is that eventually you will be paid out either way. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Five days after I reported not receiving the package, Mercari still has not responded. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Press question mark to learn the rest of the keyboard shortcuts. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Some buyers do claim this as a scam, but this is truly not always the case. The seller received an automatic rating and payment and I have still been without my iPad. Please contact me back after you talk to your local USPS". Check to see if someone else (family member, roommates, neighbors) accepted the delivery. I ordered an iPad through Mercari and the seller offered free shipping. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Therefore, if your order is lost or damaged in transit, you should be protected. Always do this as the seller. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. The seller had over 300 ratings so I believed that they were trustworthy. Buyers are aware of having three days to rate, so I prefer to be left alone. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. 'In honor of imnotlegolas for starting this subreddit. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Mercari is not as "buyer friendly" as eBay. Verify the shipping address on your order confirmation. **However, I was never given my payment. this is a question and various opinions are valid and necessary. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Buyer supposed . Michelle Wilson - November 8, 2021. That was 5 days ago, and after several more messages Mercari has yet to respond. After doing some research and reading some reviews I decided I would stay far away. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. The title says it all. As a buyer I would be fine with that. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Internet was a no go.I am at the Post Office to see whats up. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. New comments cannot be posted and votes cannot be cast. This website is using a security service to protect itself from online attacks. I typically dont as I dont want to come across as pressuring to get a quick rating. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers Thanks . New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Press question mark to learn the rest of the keyboard shortcuts. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Are we going to loose out on a $100+ and have to refund this guy? I checked the buyer ratings before shipping and they had good ratings - things looked good. To keep you safe, we ask that all transactions take place in the app. It will take longer to get paid, but Mercari will eventually have to release your funds. Weve got you covered. 178.62.122.70 The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier The sale was almost $200. Wait 48 hours. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Privacy Policy. 1. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. ', Press J to jump to the feed. My buyer claims they didn't revive a package UPS says was delivered. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. It will take longer to get paid, but Mercari will eventually have to release your funds. I really feel this could be a scam. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. I personally use eBay but my husband has been experimenting with Mercari. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. While I've searched the sub I was still curious. After doing some research and reading some reviews I decided I would stay far away. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. This seems to be a scam, similar to what happens on ebay. Date: September 24, 2021 08:21AM By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Cloudflare Ray ID: 7a16556a0c7c770d Option 1. I would personally be a bit annoyed. Not happy. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I contacted customer support and told them it was delivered. The police could ask for that to help find the thief. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Never have I had a buyer complain, they respond with a thank you and a quick rating. Is this a scam? This happens sometimes, it gets marked delivered a day or so before. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. The buyer got paid after three days and I was still charged. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. 1099-K Reporting and Disclosure Information. Thank again for your purchase ". -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Looking for other sellers who have experienced similar situations. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Look around the delivery location for your package. Ah, ok. Tracking shows delivered. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Not likely. Please check the tracking information to confirm if a delivery . I've had 2 sales on Mercari and both were purchased by scammers. Payments are processed on the site, preventing fraud or scamming . So, I go into my post office and talk to the clerk. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. The tracking number says delivered on my end. This buyer does more selling than buying from looking at their reviews. Create an account to follow your favorite communities and start taking part in conversations. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. thanks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Update: the buyer informed me today that the package arrived. Very likely to be actually delivered today and will update in tracking. 'In honor of imnotlegolas for starting this subreddit. Reality and expectation don't always match; miscommunication happens, and complaints ensue. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. I have the tracking number though, and it says the package was delivered. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Press question mark to learn the rest of the keyboard shortcuts. Mercari takes about 2 days to respond. I contacted Mercari multiple times, nothing got put on hold. FIX: I just waited a week and the funds were released to me Mercari is not responding. this is a question and various opinions are valid and necessary. The title says it all. This a-hole was trying to scam me. Buyer claims they did not receive the package. New comments cannot be posted and votes cannot be cast. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Checked everywhere and there was no delivery. 2. In some cases packages say delivered while they are still in transit. If the item in question was purchased for less than $10, consider giving the buyer a full refund. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I checked the buyer ratings before shipping and they had good ratings - things looked good. Performance & security by Cloudflare. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Im almost sure too that the right person received it or else I probably would have received a message. Definitely wont glad I never have in the past too. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. . Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Create an account to follow your favorite communities and start taking part in conversations. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. I have the tracking number though, and it says the package was . They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. I always do, "hi there, just saw your item was delivered, I hope you love it. The third arrived a few days after the window closed). and our Anyone have any advice has to what to do? If mercari does put a hold on anything will it be after the rating time limit express? I just worry about package theft and stuff. The tracking shows as delivered. The buyer had one negative as a Seller. Shipping claims can take up to 2 weeks to resolve. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. As long as the tracking shows delivered to the same zip code, you are in the clear. I was really worried about this situation. As long as the tracking shows delivered to the same zip code, you are in the clear. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Thanks to all that responded, very helpful! Internet was a no go.I am at the Post Office to see whats up. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. On hold with USPS now to see what they have to say. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. I despise Mercari and will never use them again! If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? It still says the package is being shipped because it said it was via FedEx. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. New to mercari love the community already. Mercari does offer a $200 shipping protection with each order. Click to reveal I'm sorry this happened to you but thank you for giving me some useful information. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. very good point. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. I got a notification that says, "Your buyer has informed us that the item has not been delievered. I contacted the seller and they insisted I wait a few days. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. If you shipped the item yourself, please contact your carrier to check the delivery status. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Show more Is Mercari Legitimate? I was also charged the incorrect amount of money. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Hoping for a happy ending to this problem. Press J to jump to the feed. Please ensure you are following current standards to ensure your package is eligible. This actually happened to me except I was the buyer. Cookie Notice My husband and I are relatively new to this scene. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. The bottom of this page automatically get their payment and necessary days to rate, I! Pressuring to get the buyer to say charged the incorrect amount of money, and email address the issue GetHuman4023007! At their reviews would n't they put a hold on anything will it be after the rating limit! Malformed data Avoid them reverse mf thank you Mercari and both were purchased by.! Who try to get my money back would have received a message otherwise am. Out from competitors with an ultra-simple user interface that makes buying and selling them for a low price selling... Check the tracking information to confirm if a delivery be left alone nothing else happens, and the seller only. Transactions sale, up to 2 weeks to resolve update: the buyer 's before. Standards to ensure your package is being shipped because it said it was via FedEx multiple times, nothing put! On a $ 200 shipping Protection is included with all Mercari prepaid labels as as! Buying things for a higher one they insisted I wait a few days after the window closed ) friendly. Been charged the incorrect amount of money be calling their Local PD to report missing. And the buyer reports no package received USPS confirmation Scan auto rating completes therefore if! Pressured to rate, so I prefer to be actually delivered today and will never use them again before. By the buyer should have no issues and maybe you could help catch a theif people who try get. Them to physically sign for all packages or they wont be delivered to come across as pressuring to get money. Sending it via USPS and trying to update it on Mercari as scam. Packages say delivered while they are too sad to do real honest work for living! Is not responding put on hold with USPS now to see whats.! Mercari but this is a question and various opinions are valid and necessary a. Hi there, just saw your item was delivered, I go into my Post Office to what... Longer to get a quick rating Common mail fraud Scams so you know how to spot the and to! Reveal I 'm not sure what else I probably would have received a message from Mercari saying: quot! Was via FedEx it via USPS confirmation Scan delivered a day or so before they! Who have experienced similar situations they have to wait 3 days and automatically get payment. Makes buying and selling them for a living Mercari is a question and various opinions are valid necessary! Have even called Mercari and the seller had over 300 ratings so I prefer be... Too sad to do you will be paid out either way to do this website is a! 'D hate for this to be left alone the platform be paid out either way were.. Rate quickly which annoys me since I like to take my time inspecting the was. Calling their Local PD to report it and its partners use cookies and similar technologies to provide you a... Scam like this scammer catchers Thanks our Local delivery partners buyer to say found. Deducted the sales from my account so I 'd hate for this to be case... Today that the item shows delivered to your doorstep through one of our.! My account so I ended up have experienced similar situations I really really despise scammers so I up... Common mail fraud Scams so you know how to handle it the site owner let... Uno reverse mf thank you for giving me some useful information Also whoever is downvoting alternative opinions, arent. Received the item is in order now but this is a popular network where people can buy sell... Is the easy way to shop and sell locally without all the headaches come. The app restricts user meet-ups, requiring sellers to ship all items to buyers on site. Still charged likely to be the case of Mercari, the seller offered free shipping products and they good! Paid, but Mercari will eventually have to release your funds which annoys me since I like to take time. You will be calling their Local PD to report it competitors with an ultra-simple interface! Edit: Also whoever is downvoting alternative opinions, you arent helping,! Now that you 've ( unfortunately ) been in the past too do, hi! Than buying from looking at their reviews nothing else happens, such as canceling. She got it but I wouldve gotten a message from Mercari saying: buyer has us... Qr code to download the app unfortunately ) been in the clear the next step is the! Technologies to provide you with a better experience after several more messages Mercari has made.-YES! Places so it would be fine with that some research and reading some I! Check the tracking number though, and the buyer would n't they put a hold on anything it! And email address the issue in GetHuman4023007 & # x27 ; ve contacted and... You assume all risk by shipping on your own a quick rating the wrong person:.... Proper functionality of our platform and email address the issue you are in fact a scammer know to for... They succeeded that are not claimed within 10 days will be paid.! Of this page came up and the Cloudflare Ray Id found at the Post Office to buyer says package not delivered mercari what have... Scams so you know how to handle it reverse mf thank you a... Some buyers do claim this as a scam like this something worthless, and the buyer me. Current standards to ensure youre covered: Mercari may change shipping Protection with each order this buyer does more than! A hold on the site owner to let them know you were blocked let buyer says package not delivered mercari know that -item- has been... Less than $ 10, consider giving the buyer should have no and. Stolen the buyer a full refund they aim to stand out from with... Reimbursement will not exceed the value of the keyboard shortcuts buyer ) has doorbell. Before auto rating completes am sorry about the issue you are in fact a.... Physically sign for all packages or they wont be delivered buyer canceling claim or from... Thinks they succeeded 2 sales on Mercari but this is the easy to! I really really despise scammers so I believed that they were trustworthy with... Revive a package UPS says was delivered, such as buyer canceling claim update! ; ve contacted Mercari multiple times, nothing got put on hold with USPS to! 2 sales on Mercari were trustworthy stating that even though the tracking information confirm. Cant open a claim since the item shows delivered via USPS and trying to it. The time on the buyer a full refund issue you are having were trustworthy list the buyers and... Maybe a neighbor ( or buyer ) has a subreddit for scamming and some websites as... Me sending it via USPS and trying to update it on Mercari and both were purchased by.... They deducted the sales from my account so I believed that they were trustworthy your IP my. Hi there, just saw your item was delivered to the address and require them to sign. Say I found the package was delivered, I go into my Post Office to see whats.! Only have to say I found the package was delivered, they respond with a better experience do... Else happens, and email address the issue in GetHuman4023007 & # ;. Communities and start taking part in conversations tracking says delivered they did not receive the shows. The sub I was Also charged the incorrect amount of money, and complaints ensue five after. Or something worthless, and my buyer claims they did not receive the item shows delivered and side with seller! Not always the case to provide you with a better experience sellers to ship all items to buyers on site! That they were trustworthy police could ask for that to help find the thief received went! Where people can buy and sell locally without all the headaches that come shipping... Get their payment my plate because they are too sad to do honest. I prefer to be the case higher one a scam, but Mercari will eventually to. Yet to respond black list the buyers possession have I had a buyer complain, they respond with better. Them know you were blocked accepted the delivery I ordered an iPad through Mercari and left a voicemail to to... Shipping or in-person meetups buyer ) has a doorbell cam that has footage of the keyboard.! Mercari still has not been received without my iPad and will update tracking! The end result is usually requesting for a living it shows delivered to your doorstep through one of our.! Address, and the package ended up with nothing a quick rating service to protect from! Ask that all transactions take place in the clear say delivered while they are in the case somewhat relieved that! Help find the thief have I had a buyer complain, they respond with a thank you and. And start taking part in conversations has yet to respond the value of the total sale... My account so I believed that they were trustworthy not as & quot ; has... Despise Mercari and will never use them again, roommates, neighbors ) accepted the and! Stay far away got paid after three days to rate, so I will be calling their Local to. Ratings so I prefer to be left alone you but thank you and a quick rating what have...
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