You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. Our 24/7 customer service is always here to help. 4. 1. And this definitely makes the SHEIN shopping experience stand out among other platforms. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. And then press Submit. Step 3: Click on the "Return and Refund" in the top right corner. 16 Questions About the Shein Return Policy AnsweredFinally, Zara Return Policy: Heres How to Make Returns Easy, Is Shein a Legit Company? I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. Theres an X over the process button. On Shein from OnlineShopping. Shein's return policy offers 45 days to return to their customers. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 6. But you can still return SHEIN return without original packaging and tags. How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! Shein allows returns for up to 45 days from the date of purchase. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. Click the "Details" link. Also, you cant return damaged, stained and used products. Follow these steps: Login to your SHEIN APP or account using your email address and password. Open SHEIN app, log in to your account. You wont need to print, just show to UPS store clerk. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Date of experience: 08 February 2023. 3. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? Shein allows their customer to return items via mail within 45 days of ordering online. Thanks to all authors for creating a page that has been read 22,829 times. We and our partners use cookies to Store and/or access information on a device. With some research, you can find amazing clothes at Shein without breaking the bank. Create an account to follow your favorite communities and start taking part in conversations. 45 Days to Free Return. This article has been viewed 22,829 times. From some leather pants. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. Watch on. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Click the "Return & Refund Record" link. But thanks Shein. Return an item without returning it? Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. 3.Select the item (s) you would like to return, indicate the reason, then submit. To return your items, read the below paragraph. Or. 2. ". To create this article, volunteer authors worked to edit and improve it over time. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. Hi Cheryl Marsden, This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Return Method: Exceeds The Return Time Limit. If you are one of them then feel happy, its quite normal. You can either send back the item or you can keep it with yourself. 1. The reason for providing such an option to the clients is not because of any ill intentions. Select the order you want to return. You required the original receipt for return. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. 10. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. SHEIN sometimes allows its users to keep the package that they wish to return. this is randomly selected by our system and is not applicable to all.). This includes processing and shipping time, so your returned item must be postmarked within 45 days of the date you paid for it on the Shein website. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Your chosen return carrier location can scan the return barcode and print the lable. Step 2: Click the Return Item and choose the item you want to return. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. An example of data being processed may be a unique identifier stored in a cookie. Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. If you have ordered items on shein and wish to return them then you are in right place. Mobile number or email address: CONTINUE. How do I return items without having to purchase the packaging? Its a random service offered by SHEIN. To create this article, volunteer authors worked to edit and improve it over time. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. I'm just curious to know if someone manage to get the message more then once. It is important to note that the time starts counting from the purchase and not from the receipt of your order. 1.Sign into your SHEIN account. Heres exactly how their return policy currently works. If you want to return a purchase, you must do so within 35 days of the purchase date. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. Never again! 3. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. Once your return is processed then you will get a refund. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. Now, returning a damaged product might not work and it wont get you your money back. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! In this section, you can read step by step process to start your return. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. The support agent will guide you on this matter. No, you cant return worn items to SHEIN. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. What if I changed my mind and some things are not opened but they are intimates? Plus, learn which products are non-returnable. Lastly, tap on the ' Submit ' button. Not happy with your purchase? website. However, you cant deny how generous SHEIN is in regards to treating its users emotions as their priority. That, simply means, you get the refund without returning the item. Otherwise, use your own shipping method at your own cost. You can also read Saks fifth avenue cancel order procedure. Yes, the first return on your order is free. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! But was received on 4/21/22 The order # is GSUN1B6420004MP Step 2: Go to the "My Orders" section and find the order you want to cancel. To find your return label, follow these steps: Log into your SHEIN account. I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? During this time, you can contact their customer service team to set up the return request, which they will prioritize. However, they do provide the refund within 7 days. They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. Here is the step-by-step guide to returning your item to Shein. so i sent them back by mail and paid 14.75 will i get reimbursed? Basically, it happened to low-quality or low price items. Shein accepts returns by mail within 45 days of your purchase date. Select the order of the item (s) that you would like to return. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. Your email address will not be published. Return Without Application. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. I live in the United States and love to shop in retail and online. I made a huge order for vacation and Im returning most of it. This guide breaks down how to get a refund/exchange at Shein and how long it takes. shopping tips. Customer Service only apologizes and give you a . Sign into your SHEIN User Account. I had this experience with Zaful and they sent me items in another size . Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". We have explained below the short and easy method of SHEIN return without original packaging. All you need to do is: via SHEIN. 1. For the first item (s) returned from your order, the return is completely FREE. There is no customer service. Select the items for return and your reason, then submit. You should also check with Amazon to see if the item can be returned without its original packaging. Im trying to return a couple of items but my computer wont even let me process the request. Same thing just happened to me. The receipt of the order must be contained in the return package. Create an account to follow your favorite communities and start taking part in conversations. Follow the return list guidelines to complete the return. Brand names used on our website are trademarks of respective companies. I got this message too. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . Now read below how to return products items back to SHEIN. The next day I went to go receive it and got an email telling me it had been sent back . a. List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? I ordered 2 items and I received 2 totally different items to what I ordered. This can happen to anyone. (1) Sign into your SHEIN account. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Yes, you will get your money back after the cancellation of the order. When opening your order carefully cut across the top of package. Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. Return items within 45 days from the delivery date. The company provides a free shipping label if you are filing a return request for the first time. What does United States arrived at local facility mean SHEIN? Those customers who want to exchange their orders they can do in approximately 40 days. 2. Experienced people will reply to you. Further click on return to start the return process. Click the "Order Details" link. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I did return an item but did not receive the label and did not receive a notification that I can keep the item. Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. The Shein Return Policy. hey! Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. 3. I really got a lot of information from your blog post. The only labels attached should be your current return labels. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. However, on the web you will be able to see this SKU code just below the name of the garment, so it . It says final sale on all intimates. All returns in the U.S. are free. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. Note:Theoriginal shipping feeand the insurance arenon-refundable. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Then its not our choice. Still, if you need more help then you can write your question in the comment section below. Believe me, its totally harmless if you got something like, a refund without returning the shipped package. Yes, there are several clothing items that CANNOT be returned. What you do at the time your order is refunded after receiving it should be your decision. All you have to do is log into the SHEIN application, and select My order to find your order. SHEIN will take up to 7 days to process your refund without including shipping charges. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Shein is one of the most famous online retailers catering predominantly to women across the world. It is obvious that damaged products might not work and these will not give your money back. Next,The . FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. Before the COVID pandemic Shein said it would take 7 days to process your refund. This is not the return address and will affect processing your return. First we will receive an email indicating that the refund has been processed successfully. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. It all starts with one click or tap of a button. ordered 4 pairs of shoes from sHEIN and they are all small Yeah sure, you can return it easily. If you got the following message, then dont need to be worried about it. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I guess its cheaper to issue a refund with no return. 2.Find the order in "My Orders", click the "Return Item" button. Were you told immediately that you would receive a refund without returning, or were you told a few days later? " I made a return on the 2nd July. The shipping cost for your 1st return is free. This is randomly selected by our system and is not applicable to all.). I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. Copyright 2000 - 2023. Boxes and APO/FPO addresses. Can I ask why ? Shein gives you exactly 35 days after your date of purchase to initiate a return. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. If you want to return just one item in an order of multiple, you can do that. The original shipping fee and insurance are non-refundable. This is the fault of the shipping company and you will not have to take any action accordingly unless you decide to do so. Has anyone gotten lucky with getting this message more then once when doing a return? Still, if you have any questions in your mind then ask us in the comment section below. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"